Las presentes Purchase Conditions apply to the sale of all products offered through this website. Hereinafter, for the purposes of these General Terms and Conditions of Contract, the website accessible through the corporate website www.xn--sueosyplumas-chb.es shall be referred to as “the seller”
The use by the customer of the seller’s services presumes, in any case, the adherence to the general terms and conditions of contract presented on the main page of the online store and at the very moment of purchase. Therefore, it is advisable that the customer reads the general conditions before proceeding to make a purchase.
PRODUCTS
Sueños y Plumas sells textile products. Clothing, accessories, and complements for boys and girls.
PRICES
The applicable prices are those indicated on the website on the date of the order. The seller reserves the right to make modifications deemed appropriate at any time and without prior notice, being able to update, even daily and on several occasions, products and prices based on the developments in the sector to which it belongs.
These modifications will not affect orders already placed.
All prices include VAT.
SHIPPING AND RETURNS
Shipping
You will receive the garments at the address you provide within 48-72 business hours, via courier, once payment is received.
If the garment is not in stock, it will be made to order and delivered within a maximum period of 7 to 20 days, with notification of the delay by email.
If you need your purchase in a shorter time frame, contact us via email or social networks and we will try to expedite it as much as possible).
Shipping Costs and Methods
The shipping cost is calculated based on the country or shipping area.
They are as follows:
Spain (mainland): €5 via a transportation agency.
Portugal, Balearic Islands, Canary Islands, Ceuta and Melilla: €10 via postal shipping.
Rest of Europe: €15 via postal shipping.
Any customs duties, taxes, or other charges at the destination will be the responsibility of the recipient.
Returns and Refunds
If, after placing your order, you are not satisfied, you can return the items you wish within a maximum period of 14 days from receipt.
The Refund Period. By law, the refund must be made within a maximum period of 14 days from when the customer exercises the right of withdrawal.
To do so, you must keep the invoice included in your order package. This return is subject to the following conditions:
Shipping by certified mail with acknowledgment of receipt (to prevent any claims).
Shipping costs are the responsibility of the customer, unless there is an error by Sueños y Plumas.
PAYMENT METHODS
How to pay for your purchases at Sueños y Plumas?
At Sueños y Plumas, we want to give you all the facilities to pay for your purchases easily. Therefore, the available payment methods at Sueños y Plumas are the following:
BANK TERMINAL
Through the secure payment gateway of our banking entity. You can pay with accepted credit or debit cards (VISA and MasterCard).
BIZUM
Make a Bizum payment to pay easily, quickly, and securely from your mobile.
PAYPAL
Payment through PayPal account or credit/debit card. With the trust and security of PayPal. This payment method carries a 3.5% fee.